Parts & Service
Raised and maintained customer CSI by 60%, maintaining levels between 93% - 100%
Number one in wholesale parts in the nation
Top 10 in region for parts and service sales
Spearheaded top marketing campaigns to increase and maintain high volume of sales and profits
Parts
Western regional parts manager set up and established new part departments and dealership from west of the Mississippi to Hawaii
Ran parts retail operation
Number one parts manager of the year in the region for 10 consecutive honors
Service
Set up a new dealership, growing the service department from the ground up
Parts
Streamlined parts and service operations increasing efficiency in serving technicians
Ran and maintained one of the largest service operations on the west coast
Service
Increased CSI
Revamped staff to increase profits by 30%
Service
Increased CSI
Increased efficiency
Service
Created, grew and maintained a rolodex of returning customers
Service
Set up a new dealership, growing the service department from the ground up
Parts & Service Manager
Parts & Service Manager
Parts & Service Manager
Parts & Service Manager
Parts & Service Manager